Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one-half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community. Tours are available during business hours between 10am and 6pm. We may be able to accommodate additional tour times upon request but it will vary by availability.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $40 per person 18 and older occupying the apartment. Administration fees are $100 per applicant, or guarantor, applying. You may pay these online by credit card, or in our office with a money order or cashier’s check. All application and administration fees are nonrefundable. A $100 holding fee will also be required to reserve an apartment home.
Start your application online by clicking HERE. You may also apply in the office or you can view our available units to see if there is an apartment available that suits your lifestyle.
The following utilities are individually metered and must be transferred into the residents name at or before move in: Electric, Internet/Wifi-if applicable.
Security Deposits will vary based on qualifying criteria. Security deposits start at one (1) months' rent. If an additional security deposit is required, it must be paid at move in.
Rent is always due on the first and a $75 late fee is assessed on the 6th of every month (even Sundays and holidays). If rent is still delinquent as of the 10th, additional legal fees will be applied.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. You can learn more at our full pet policy page.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee is $2000. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
If someone is temporarily staying with you, please let the office know. Please know that we do not offer guest parking on the premises. If someone is permanently moving in, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, there are cable companies that service this area. Spectrum, Verizon, T-Mobile, and AT&T offer cable and/or Internet services in our area.
No grills are permitted within the community. We do have charcoal and grills located in our lounge courtyard for residential use.
If you are locked out during business hours, you can come to the office to be let back in your apartment or garage. Please do not call emergency maintenance. You must call a locksmith if you are locked out after normal business hours.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.
Testimonials
I’ve lived in this building for 5 years and I love the location, it’s right off the freeway.the staff is excellent and is great with helping with any concerns. The apartment is very spacious and a lot of sq ft. The brick lofts is a great place if you are looking for your next apartment !!
- Google Review
I lived here in 2019-2022 Had to move didn't want to tho. Loved it the staff was amazing they went above and beyond in helping me. Loved the security that it was a safe and secured community if I could I would move back in hear beat.
- Google Review
I have thoroughly enjoyed living in the Brick Lofts since January 2023. Throughout my time here, it has been fantastic for my family and me. Any issues are promptly addressed and resolved, and the staff is exceptionally friendly and efficient. The overall cleanliness of the complex is remarkable. In my opinion, it's the best apartment complex in the Cleveland area that I've come across.
- ApartmentRatings.com Review
I’ve been living here for a year and it’s one of my best locations I’ve lived in. My 1br and nice, clean and roomy but not too much where it’s too much to keep up with. I’ve never had a problem with the staff and the maintenance guy is the best! Whenever I need something fixed or looked at he’s there right away and makes sure he does his best to fix it. Very nice man and super helpful. Thank you for everything you guys do for the building!
- ApartmentRatings.com Review
Great place to live & centrally located to everything in the city. Staff is amazing and friendly. Top tier maintenance crew will take care of all of your needs. Just recently installed new flooring and did a great job.
- Google Review
I've been here for 6 years, the management team has been outstanding, and very responsive. Previous teams have been questionable, but staying here now is great. The hallways are maintained, and the grounds as well, it's dog friendly, and they host community events. I recommend this place to anyone looking. It's unforgettable!
- Google Review
Great price point from other Loft competitors. Friendly neighbors. Upgraded laundry fitness and gaming center. Great place for the traditional nostalgic person of traditional Lofts.
- Google Review
Our apartment and the scenery is absolutely beautiful. The landscaping is on point! The hallways are cool and comfy and smells delightful. With that being said let me get to the real deal. Team work, from the top to the amazing staff ( professional all the time): this group make Brick Loft a fantastic place to live!
- ApartmentRatings.com Review
This is a GREAT place
- Google Review
The customer service is great and Matinence is on time and efficient
- Google Review